Memory, Storage and Video Card Availability and Pricing Notice

Over the past several months, the global memory (RAM), SSD, hard drive and video card markets have been experiencing unprecedented volatility. Manufacturers are shipping in very limited quantities, and distributor pricing is changing rapidly, sometimes several times a day.

• Global supply of memory, SSDs, hard drives and video cards is severely constrained.
• Manufacturers are not shipping in normal quantities.
• Distributors are adjusting prices frequently and with little notice.
• Retail prices across the market have risen sharply as a result.

This is an industry-wide issue affecting all resellers, not just our company. To keep serving our clients fairly and transparently, we’ve put special handling in place for memory, storage and video card orders.

No, not for these categories. The price shown in your cart and at checkout reflects the latest information we have at that moment. It may not match the final confirmed cost when we go to secure inventory.

At checkout, your card is not charged. A temporary pre-authorization (hold) is placed to confirm funds. We review pricing and availability manually before any payment is processed.

Pre-authorizations expire after a few days and your bank releases the hold. If you’re waiting on a backorder, your order is not cancelled when that happens. When stock arrives, we’ll confirm the price with you and ask you to re-authorize your card.

If supplier pricing or availability has changed, we will email you with updated pricing. You can then choose to:

• Proceed with the updated price, or
• Cancel the order at no cost.

If you choose not to proceed, the order is cancelled and the pre-authorization is released. We won’t cancel an order without contacting you first. If we don’t hear back, your order stays on hold.

In some cases, items are on backorder:

• Manufacturers are not able to confirm firm ship dates.
• Future pricing cannot be guaranteed until inventory is actually allocated.
• We will always provide the best current price we can, and reconfirm with you if pricing changes again before shipment.

Stock shown on shopRBC.com comes from our Ottawa inventory and our distributors’ live feeds. Right now, items in these categories can sell out at the distributor between the moment you order and the moment we process your order.

Some items have no ETA from any of our distributors, and a few may not come back at all. If that’s the case, we’ll tell you so you can decide whether to keep waiting. If you’d rather avoid backorders, we can help you choose in-stock alternatives with similar performance.

Email sales@shoprbc.com or call 613.829.9994 before you order, and we’ll confirm availability or suggest an in-stock alternative.

We understand this situation is frustrating for everyone. Our goals are:

• To be honest and transparent about what is happening in the market.
• To avoid charging you for products we cannot obtain at the previously displayed price.
• To manage limited inventory fairly and efficiently for all of our customers.

Thank you for your patience. If you have questions, or would like help choosing an alternative product, please contact our team. We’re here to help.

Originally published March 24, 2026. Last updated November 11, 2026.